Privacy Policy

1.Who we are

Qoomra is a creative studio and marketing agency based in Dearborn, Michigan, USA. We provide branding, video, photography, social media, web and app development, and US-Arab market marketing services.

This policy explains how we handle information when you visit qoomra.com or contact us through the site. By using this site, you agree to what's described here.

2.What we collect

• Information you give us — when you submit our project form, we collect your name, business name, email, phone (optional), what you need, budget range, and any project details you write.
• Information collected automatically — basic analytics about your visit: pages viewed, approximate location (country/city level), device type, browser, and how you found us. This is aggregated and does not identify you personally.

3.How we use it

• To respond to your inquiry and discuss working together
• To understand how the site is used so we can improve it
• To meet legal obligations, if ever required

We do not sell your information, rent it, trade it, or send you unsolicited marketing.

4.Analytics & cookies

We use standard web analytics to understand traffic — which pages are visited, how long people stay, and where visitors come from. These tools may set cookies on your device.

You can block or delete cookies at any time in your browser settings, and you can enable "Do Not Track." The site will still work normally.

Embedded content — such as YouTube videos or Instagram posts — is served by those platforms and is subject to their own privacy policies.

5.Who we share with

Only the services required to run this site:

• Our web host — serves the site and processes contact form submissions.
• Analytics provider — receives the aggregated usage data described above.
• Embedded platforms — YouTube and Instagram, where their content appears on our pages.

We do not share your information with advertisers, data brokers, or any other third party.

6.How long we keep it

• Form submissions — kept while we're in touch about your project, and deleted within 12 months of last contact.
• Analytics data — retained on a rolling basis by our analytics provider, then automatically deleted.

You can ask us to delete your information at any time.

7.Your rights

Depending on where you live, you may have the right to:

• Access — get a copy of the information we hold about you
• Correct — fix anything inaccurate or incomplete
• Delete — ask us to erase your information
• Object — tell us to stop using it a certain way
• Portability — receive your data in a usable format

To exercise any of these, email qoomra@qoomra.com. We respond within 30 days.

8.International visitors

Qoomra is based in the United States and our site is accessible worldwide. If you're visiting from outside the US, your information may be transferred to and processed in the United States, where data protection laws may differ from your country's.

EU / UK visitors (GDPR): our legal basis for processing your form submission is your consent in sending it, and our legitimate interest in replying. You have the rights listed above and may contact your local data protection authority with concerns.

9.Children's privacy

This site is intended for businesses and professionals. We do not knowingly collect information from anyone under 13. If you believe a child has submitted information, contact us and we'll delete it promptly.

10.Changes to this policy

We may update this policy as our services or legal requirements change. When we do, we'll update the "Last updated" date above. Continuing to use the site after changes are posted means you accept the revised policy.

11.Contact us

Questions, concerns, or requests about your information: